Shipping policy
Shipping Policy
Thank you for visiting and shopping at SI company LLC. The following terms and conditions constitute our Shipping Policy.
1. Order Processing Time
- All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
2. Free Standard Shipping
- We are pleased to offer free standard shipping on all orders.
- All orders are shipped via standard shipping, which takes 5-7 business days for delivery.
- Delivery times are estimates and can vary due to factors outside of our control, such as carrier delays or weather conditions.
3. Shipment Confirmation and Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped, which will include a tracking number. The tracking number will be active within 24 hours.
4. International Shipping
- We currently do not offer international shipping.
- If international shipping is available, please note that additional fees, duties, and taxes may apply. These charges are the customer's responsibility.
5. Shipping Delays or Issues
- SI company LLC is not responsible for delays caused by the shipping carrier or customs.
- If your shipment is delayed beyond the estimated delivery date, please contact our customer service team at Email sicompany0817@gmail.com.
6. Damages and Lost Packages
- SI company LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
7. Contact Us
- If you have any questions about our shipping policy, please contact us at Customer Service Email sicompany0817@gmail.com.